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Here are some of our most frequently asked questions and some of the most popular forms needed to inform you on our products.
The way the shopping cart on our website works, we must show a product “IN STOCK” or it cannot be added to the cart. If it is marked “OUT OF STOCK”, all buying options are blocked. We show “IN STOCK” and give you the estimated lead time in order for you to be able to purchase a seat online and get put in line for your seat without having to wait to call Monday – Friday 8AM-5PM Central time. Some styles of seats are in stock at many dealer locations across the USA, UK and Australia. If you need a seat sooner than our lead time, we may be able to direct to you to a dealer that has one in stock. You may also browse our Find A Dealer page and see the description for each dealer, listing the most popular products they carry.
Yes, our website shows the price of the seat and cover. Additional options are available such as adding a stripe to the cover ($30) and having the seat powder coated ($100) These are not reflected in the price on the product page, but if chosen, will be added to the total of the product at checkout.
When placing an order with us, your card information is stored on a secure payment site, we are given a location on the administration side of the page, where we can click “Charge Now” . We cannot see any card information, only the Shipping & Billing Address, Phone Number and Email address you provide. Your card is not charged until we click the “Charge Now” button on our end. This way if an item was out of stock, or changes are made to the order, we can adjust the total and charge the correct amount without having to make multiple orders.
If you need a custom seat, the first thing you need to do is download our Seat Measurement Form and fill it out completely. We will not automatically bill you for a custom seat, we wait for your go-ahead. Please read and follow all the instructions on the chart, all measurements are “Straight-Line” measurements, do not bend the measuring tool, it is always better for someone else to measure the person needing to be fitted. After you have the measurements, send the form by email (firstname.lastname@example.org) or FAX 903-894-3212, or mail the form (Ultra Shield Race Products, 19313 US Highway 69 S. , Flint, TX 75762). We will look at your measurements, let you know if something looks off, and suggest the best fit for you.
The additional cost starts at $100 for most seats, or $150 for the SFI Seats (More parts have to be modified on these seats). Sometimes the extra cost is $150 for Extra Large non-SFI Seats or $200 on the SFI seats. The higher cost on bigger seats covers the material costs associated with larger seats as they take up extra room on the sheets of aluminum and other parts cannot be cut at the same time.
Restraint System Information
Seat Measurement Form
Tearoff™ Fit Chart
SFI Guide to Mounting Belts
SFI Labels Handout
Re-Web your SFI 16.1 Harness
Why Tearoffs do not work on all helmets.